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Empower Your Business with Advanced AI Solutions

At Bluefern, we provide real solutions to automate your operations and empower staff and customers. Our technology has already been successfully implemented, delivering tangible results. We believe in a practical, no-hype approach that can make a real difference 

Our Services

What we do

Discover how our advanced AI solutions can streamline your business operations and enhance efficiency. With a focus on cutting-edge technology, we offer proven solutions which can be customised and extended to suit

Our AI-enhanced knowledge base. Enable teams to get answers and help themselves. Significantly reduce training time for new staff

Extend the knowledge base with workflow actions. Automate the mundane and help your teams to just get-it-done. One interface. Single source of truth. Accurate. Fast.

Empower your customer-facing teams with quick answers to complex questions. Raise requests to deliver against your own service catalogue. Reduce time-to-effectiveness. Delight customers with first-call action

Discover how the same software that powers our Assist products can automate your business and technical processes

Integration

Share data between your support systems. We have effective integration and orchestration solutions - the same tools which support our Assist products - that can work for you

Knowledge

We can assist with improving your corporate knowledge base. Add simplified maintenance, expiry and ownership to your own policies, procedures and FAQs

Client Testimonials

“From our early explorations of static knowledge base products for our frontline teams, to where we have landed today with a solution that is transforming the way our entire organisation will deliver customer service
 
... has far surpassed our initial expectations”

Ebony Curtin
Community Services Manager, SWDC

How can we help ?

Get in touch for more information. No surprise that our solutions evolve as technology changes

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